Idemia National Security Solutions LLC

PASSPORT CARD STOCK AND RELATED EQUIPMENT AND SERVICESIGF::OT::IGF

IDEMIANSS MATCHING ALGORITHM SW MAINTENANCE

LANE B - ADM STOCKDALE GATE

SUBCONTRACTOR SHALL PROVIDE SUPPORT ACROSS THE JABS/CAS TASK AREAS 3, THE JBIS TASK AREAS 4 AND 9, AND JBIS TASK AREA 10, BY PROVIDING THE FOLLOWING LCATS: · NETWORK ADMINISTRATOR EXPERT · HELP DESK/TICKET MANAGEMENT SENIOR · BACKEND ENGINEER EXPERT · PROJECT COORDINATOR EXPERT · DATABASE ADMINISTRATOR SENIOR SCOPE OF SERVICES INCLUDES: TRANSITION O&M FROM LEGACY CONTRACTOR · CREATE A JABS/CAS O&M TRANSITION PLAN THAT INCLUDES THE TRANSITION WBS/SCHEDULE, ROLES, STAFFING, GOVERNMENT AND CONTRACTOR TRANSITION RESPONSIBILITIES, AND CRITICAL TRANSITION ISSUES. · TRANSITION OPERATIONS, MAINTENANCE, AND SUPPORT FROM THE INCUMBENT CONTRACTOR TO A STAFF THAT IS CAPABLE OF SUPPORTING THE JABS/CAS LEGACY SYSTEM UPON AWARD OF THE CONTRACT. · PARTICIPATE IN TRANSITION ACTIVITIES, AFTER WHICH THE CONTRACTOR SHALL ISSUE A TRANSITION MEMO TO THE COR TO INDICATE THAT TRANSITION HAS OCCURRED. THE HARDWARE AND SOFTWARE THAT JABS/CAS LEGACY SYSTEMS CURRENTLY RUN ON WILL REMAIN IN PLACE AND OPERATIONAL DURING THIS TRANSITION. THE TRANSITION PLAN MUST GUARANTEE UNINTERRUPTED JABS/CAS SERVICE WITH MINIMAL RISK. · PROVIDE THE GOVERNMENT FULLY DOCUMENTED JABS/CAS STANDARD OPERATING PROCEDURES BASED ON THE JABS/CAS ATTACHMENTS AS WELL INFORMATION GATHERED DURING THE FIRST 30 DAYS OF THE TRANSITION PERIOD. PERFORM O&M OF LEGACY SYSTEMS · OPERATE AND MAINTAIN THE JABS/CAS LEGACY SYSTEMS TO INCLUDE ALL ENGINEERING, SUPPORT SERVICES, HARDWARE, AND SOFTWARE UNTIL THE LEGACY SYSTEM IS DECOMMISSIONED, AFTER ALL USERS AND EXTERNAL SYSTEM-TO-SYSTEM INTERFACES HAVE TRANSITIONED TO JBIS IN FULL PRODUCTION. · ENSURE THE SYSTEMS MEET ALL JABS/CAS SLA SERVICE LEVELS AND ALL STANDARD OPERATING PROCEDURES ARE FOLLOWED AS DEFINED IN THE FORTHCOMING COR APPROVED JABS/CAS STANDARD OPERATING PROCEDURES. · PERFORM ALL NECESSARY SECURITY PROCESSES FOR THE JABS/CAS LEGACY SYSTEMS. · PERFORM ALL NECESSARY PATCHING AND REMEDIATION OF SECURITY AND MAINTENANCE ISSUES TO ADHERE TO JABS/CAS SLA SERVICE LEVELS AND APPLICABLE SECURITY POLICY. · CONTINUE TO PROVIDE ALL REPORTS AND METRICS TO THE GOVERNMENT THAT ARE PART OF THE EXISTING LEGACY O&M PROCESS. JBIS DATA MIGRATION SUPPORT · SUPPORT CAPTURE ALL BIOMETRIC DATA AS WELL AS METADATA, INCLUDING EBTS, AND CUSTOM DOJ (E.G., DOJ CUSTOM TYPE 2 FIELDS DEFINED IN THE JFILE STANDARD) DATA STORED IN THE LEGACY JABS/CAS SYSTEMS. · SUPPORT DOCUMENTATION OF HOW DATA WILL BE MIGRATED FROM LEGACY SYSTEMS TO THE JBIS ENVIRONMENT INCLUDING. A DATA MAPPING SHALL INCLUDE THE SOURCE AND FORMAT OF THE DATA AND CONVERSION MECHANISM REQUIRED. FACILITATE TRANSITION TO JBIS · SUPPLY ASSISTANCE AND TECHNICAL INFORMATION ABOUT THE LEGACY SYSTEMS TO THE CONTRACTOR€„¢S JBIS TECHNICAL IMPLEMENTATION TEAM TO FACILITATE TRANSITION AND UNDERSTANDING OF TECHNICAL OPERATIONS. THIS INCLUDES SUPPLYING AND FACILITATING UNDERSTANDING OF ANY REQUIRED TECHNICAL ARTIFACTS PERTAINING TO THE JABS/CAS LEGACY SYSTEMS. · PERFORM USER COMMUNITY OUTREACH ASSISTANCE AS PART OF THE TRANSITION TO JBIS. THIS INCLUDES SUPPLYING THE JBIS TECHNICAL IMPLEMENTATION TEAM WITH UP-TO-DATE CUSTOMER AGENCY CONTACT INFORMATION, USER LISTS, AND ANY OTHER OUTREACH ASSISTANCE AND ARTIFACTS THAT MAY BE NECESSARY TO ENSURE A SMOOTH TRANSITION FROM THE LEGACY JABS/CAS SYSTEM TO THE NEW JBIS SERVICE, WITH THE PARTICIPATION OF AND APPROVAL OF THE DOJ. · PERFORM TESTING SUPPORT AS NECESSARY TO ENSURE THE TRANSITIONAL STATE OF THE LEGACY JABS/CAS SYSTEMS IS OPERATING PROPERLY. DECOMMISSION THE LEGACY JABS/CAS SYSTEMS · PLAN AND EXECUTE THE DECOMMISSIONING OF THE JABS/CAS SYSTEMS FROM ALL JABS/CAS ENVIRONMENTS (TEST/DEV/PROD, ETC.) ONCE THE TRANSITION TO JBIS IS COMPLETE AND THE JABS/CAS SYSTEMS ARE NO LONGER IN USE. · SUPPORT ALL EXISTING FRONT-END HARDWARE AND PERIPHERALS USED BY THE LEGACY JABS/CAS SYSTEM, DECOMMISSIONING OF PERIPHERAL AND LOCAL WORKSTATIONS AT FACILITIES OUTSIDE OF THE JABS/CAS ENVIRONMENTS WILL NOT BE NECESSARY. · DECOMMISSION THE LEGACY JABS/CAS.... (AND MORE...)

SUBCONTRACTOR SHALL PROVIDE SUPPORT ACROSS THE JABS/CAS TASK AREAS 3, THE JBIS TASK AREAS 4 AND 9, AND JBIS TASK AREA 10, BY PROVIDING THE FOLLOWING LCATS: €¢ SECURITY ENGINEER €¢ REPORTING ENGINEER €¢ SYSTEM ENGINEER (STARTING IN OPTION PERIOD 2) SCOPE INCLUDES: €¢ DOCUMENT SECURITY PROCEDURES FOR THE JABS/CAS STANDARD OPERATING PROCEDURES BASED ON THE JABS/CAS ATTACHMENTS AS WELL INFORMATION GATHERED DURING THE FIRST 30 DAYS OF THE TRANSITION PERIOD. €¢ MAINTAIN SECURITY OPERATIONS FOR THE JABS/CAS LEGACY SYSTEMS TO INCLUDE ALL SUPPORT SERVICES, HARDWARE, AND SOFTWARE UNTIL THE LEGACY SYSTEM IS DECOMMISSIONED, AFTER ALL USERS AND EXTERNAL SYSTEM-TO-SYSTEM INTERFACES HAVE TRANSITIONED TO JBIS IN FULL PRODUCTION. €¢ PERFORM ALL NECESSARY SECURITY PROCESSES FOR THE JABS/CAS LEGACY SYSTEMS. €¢ PERFORM ONGOING SECURITY ASSURANCE PROCESSES AND ARTIFACT CREATION FOR THE LEGACY JABS/CAS SYSTEMS THROUGHOUT THE O&M PERIOD. €¢ PERFORM ALL NECESSARY SECURITY PATCHING AND REMEDIATION OF SECURITY AND MAINTENANCE ISSUES TO ADHERE TO JABS/CAS SLA AND APPLICABLE SECURITY POLICY. €¢ CONTINUE TO PROVIDE ALL REPORTS AND METRICS TO THE GOVERNMENT THAT ARE PART OF THE EXISTING LEGACY O&M PROCESS. €¢ SUPPORT THE DECOMMISONING OF THE LEGACY JABS/CAS FOLLOWING ALL STANDARD PROCESSES IN THE DOJ SECURITY ASSESSMENT AND AUTHORIZATION HANDBOOK, AND USING THE FOLLOWING TECHNIQUES AND METHODS: SANITIZATION, DEGAUSSING, NIST SP 800-88 REV. 1 GUIDELINES FOR MEDIA SANITIZATION, AND DOJ PROPERTY (I.E., EQUIPMENT) MANAGEMENT. €¢ SUPPORT THE PREPERATION OF THE JABS/CAS DECOMMISSIONING REPORT THAT DOCUMENTS ALL ACTIVITY PERFORMED TO DECOMMISSION THE SYSTEMS, DISPOSITION OF HW/SW AND DATA, BY WHOM AND WHEN IT WAS DONE, PER STANDARD DOJ PROCESSES.